Shipping

Free Shipping within Canada and to the US on orders over $125 CAD.

Within Canada

We ship orders using Canada Post, Dicom, Fedex, UPS, ChitChats, Canpar or Purolator. Shipping on orders over $125 is free within Canada and there is a flat rate of $12 on orders under $125. Remote postal code areas in Canada are subject to a $15 flat rate. Courier shipping is available for a flat rate of $15 . Unfortunately Yellow Birch cannot be held responsible for packages stolen after delivery confirmation. Packages shipped within Canada (by methods other than letter mail) come with $100 of insurance. If you would like more insurance, please contact us for a quote. Yellow Birch is not responsible for items damaged during shipping.  If this is the case, damage claims can be made with the shipping provider.  If you have selected a Free Shipping method and your order is under $100, it may be shipped by an untracked, uninsured method.  Yellow Birch is not responsible should the item/s be damaged or lost in transport. 

Letter mail shipping is available for small, thin, low cost items such as 1-2 diaper covers, 4 face masks etc.  Before selecting this option please send an email to confirm that your item is eligible for this method of shipping.  Items shipped lettermail may need to be opened or removed from packaging to accommodate shipping.  Examples of what would not fit are:  diaper creams, multiple diapers, baby carriers, baby blankets etc.  There is a flat rate of $3.95 and no tracking or insurance is available. Yellow Birch cannot be held responsible for lost, damaged or stolen letter mail packages.

If you have selected an untracked method for shipping, there is no insurance and Yellow Birch is not responsible if it gets lost.  Please consider this risk when choosing your shipping method.  

If you are local to Guelph Ontario, free local pickup is available (just select it at the checkout).  Local delivery within Guelph is also available on orders over $50 for a flat rate of $5.  Orders over $125 qualify for free local delivery.  

To the United States of America

Orders to the US under $125 are charged a flat rate of $12 and orders over $125 qualify for free shipping. Packages are shipped by UPS (from Niagara Falls NY), USPS (from Niagara Falls NY) or by Canada Post. We are not responsible for any duties, tax or handling fees that may be charged. Unfortunately Yellow Birch cannot be held responsible for packages stolen after delivery confirmation.

If you have selected an untracked method for shipping, there is no insurance and Yellow Birch is not responsible for loss or damage.  Please consider this risk when choosing your shipping method.  

International Shipments

We offer two options for International Shipping:  Flat Rate Without Tracking for $20 and Flat Rate With Tracking for $40.  If you select an untracked method, Yellow Birch is not responsible for loss or damage.  Please consider this risk when choosing your shipping method.  All International packages are shipped by either Canada Post, USPS or Ascendia.  Buyers are responsible for import fees and taxes that may be required when your package arrives to your country.